Last Modified: June 19, 2025
RI Website Designs offers FREE Ground Shipping on all orders:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Ground Shipping | 5-7 business days | FREE |
All orders are automatically shipped via our free ground shipping service at no additional charge to you.
Please Note: Delivery timeframes are estimates and may be affected by your geographic location, weather conditions, or other unforeseen circumstances beyond our control.
We provide complimentary ground shipping on all orders. There are no minimum purchase requirements or hidden fees - shipping is always free for our customers. Your order total at checkout represents your final cost with no additional shipping charges.
We process orders within 1-2 business days of receipt. Orders submitted after 2:00 PM will begin processing the following business day. Please note that no orders are processed or shipped on weekends or federal holidays.
We provide international shipping to select countries worldwide. International delivery times and costs vary significantly based on the destination country. International customers should be aware that shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country's government, for which the customer is solely responsible.
Upon shipment of your order, you will receive a confirmation email containing your unique tracking number. This number allows you to monitor your package's progress through our website or directly on the shipping carrier's tracking system.
If you need to modify the delivery address for your order, please contact us immediately at support@ultradietdrops.com. While we will make every effort to accommodate your request, we cannot guarantee address changes once order processing has begun.
If your order appears to be significantly delayed or you believe it may be lost in transit, please reach out to us at support@ultradietdrops.com. We will coordinate with the shipping carrier to investigate your shipment's status and work toward a swift resolution.
Critical: Please verify that your shipping address is accurate and complete. Orders that are returned to us due to incorrect or incomplete address information will incur additional shipping charges for redelivery.
RI Website Designs is not liable for packages that are lost, stolen, or damaged during transit. If you receive a damaged package, please contact the shipping carrier directly to initiate a damage claim. We will provide reasonable assistance in resolving such issues.
We stand behind the quality of our products and want you to be completely satisfied with your purchase. We accept returns of products (whether opened or unopened) for a full refund of the purchase price, minus original shipping costs, subject to the following conditions:
To process a return, please follow these steps:
Important: Returns will not be accepted without a valid Return Authorization Number. Unauthorized returns will be refused and returned to sender.
RI Website Designs - Returns Department
301 Route 17 North Suite 800
Newark, NJ 07070
Please include your Return Authorization Number clearly on the package.
Customers are responsible for all return shipping expenses unless otherwise specified. The risk of loss during return shipment remains with the customer. We strongly recommend using a trackable shipping method and purchasing insurance for valuable returns to protect against loss or damage.
Refunds will be processed within approximately 3-5 business days after we receive and inspect your returned merchandise. Your refund will be issued using the same payment method used for the original purchase. We do not provide refunds for items specifically designated as non-returnable.
If you receive a defective or damaged product, please contact us immediately. For items covered by manufacturer warranties, please refer to the warranty information included with your product or contact the manufacturer directly for warranty service.
The following categories of products cannot be returned:
When you place an order, you are making an offer to purchase products under these terms and conditions. We reserve the right to accept or decline any order, even after sending an order confirmation. We may refuse orders for various reasons including product availability, pricing errors, or suspected fraudulent activity.
All product prices, promotional offers, and discounts displayed on our website are subject to change without prior notice. The final price charged will be the price shown at the time your order is completed, as confirmed in your order receipt.
We accept the following payment methods:
By providing payment information, you confirm that:
Legal ownership and risk of loss transfer to the customer upon successful delivery. Estimated shipping and delivery dates are provided for planning purposes only and cannot be guaranteed. We are not responsible for delays caused by factors beyond our reasonable control.
While we do not manufacture all products sold through our website, we work with reputable suppliers and manufacturers. Many products come with manufacturer warranties as described in their product documentation. For warranty claims on defective products, please follow the procedures outlined in the manufacturer's warranty documentation.
Our maximum liability for any claim, regardless of the cause, is limited to the actual purchase price you paid for the specific products in question. We will not be held responsible for consequential, indirect, incidental, special, or punitive damages arising from your purchase or use of our products.
We shall not be held liable for any delays, failures, or damages resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, government regulations, labor strikes, transportation delays, supplier issues, or other unforeseeable events.
For questions regarding shipping, returns, refunds, or any other concerns, please contact us:
Email: support@ultradietdrops.com
Phone: (800) 281-2105
Business Address:
RI Website Designs
301 Route 17 North Suite 800
Newark, NJ 07070
This Shipping & Returns Policy may be updated periodically to reflect changes in our procedures or legal requirements. Any modifications will be posted on this page with an updated "Last Modified" date. Continued use of our website after policy changes indicates your acceptance of the revised terms.